Privacy Policy

Data Controller

A Bat Country Productions LLP, with registered office at 98 Hornchurch Road, Hornchurch, Essex, RM11 1JS 

Email: [email protected]

Applicable law

The processing of personal data (hereinafter referred to as the “data”) covered by the present privacy policy is governed by Belgian law, in particular the Act of 8 December 1992 on the protection of privacy and its implementing orders, replaced with effect from 25 May 2018 by Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data), hereinafter referred to as the “privacy legislation”.

Who does our data protection policy apply to?

This policy applies to all persons visiting our website and showing interest in our company.

Categories of data being processed

We may process the following types of data, according to our relationship with you:

• Name, first name, language
• Email address
• Registration date and source of the information

Use of your data and legal basis

With your consent (legal basis: Article 6a of the privacy legislation), we collect and process data for the following specific purposes:

• To answer questions over our website or any other communication channel
• To handle your quotation request

You may withdraw your consent at any time (see below, “Exercising your rights”).

Where we have a legitimate interest in the context of our marketing activities or in the context of the practical performance of our economic activities (legal basis: Article 6f of the privacy legislation), we collect and process data for the following specific purposes:

• To contact you for the purpose of marketing our products and services, where appropriate on the basis of your marketing profile
• To conduct surveys, tests and analyses (including customer or market surveys) with a view to improving our products, internal procedures and overall service
• To perform statistical or trend analyses for financial management, marketing or reporting purposes
• To prevent or combat fraud and abuse

To meet the legal requirements we must comply with (legal basis: Article 6c of the privacy legislation):

In certain cases, we are also subject to legal obligations requiring the processing and/or transmission of certain personal data to the administrative authorities or institutions appointed by law.

Transmission of your personal data to third parties

Your data may be communicated to third parties in the following cases:

• To our subcontractors in the context of services we ask them to perform on our behalf (e.g. our IT subcontractors, email platforms, debt collection agencies, etc.) and solely in accordance with our instructions
• To our legal successors
• To companies belonging to the same group for similar purposes
• To certain authorities in order to comply with our legal obligations

Transmission of data outside the European Union:

Your personal data may be transmitted outside the European Union through some of our subcontractors. In this case, we will take special care to protect your data by special contractual obligations and in accordance with the requirements of the privacy rules.

How long will your data be stored in our database?

Your personal data will not be kept for longer than is necessary for the intended purposes. The retention period may vary according to the purpose for which the data are processed.

Prospects – Three years

Archiving – Your personal data may also be kept longer for other purposes, for instance to comply with our legal obligations (e.g. accounting and tax obligations) or if we need to submit certain information as evidence in a lawsuit. Access to archived data is restricted.

Security of your data

We make every effort to take the organizational and technical security measures that are appropriate and necessary to protect your data and to respect your privacy, in particular in order to prevent the loss, unlawful use or modification of the information that we collect.

Our staff who have access to your data are made aware of the fact that they are processing personal data that are protected by law, and may only access those data insofar as is necessary to carry out their duties in a proper manner.

Description of your rights and how to exercise them

Right of access and rectification

In accordance with the privacy legislation, you have the right to access your data. You also have the right to ask us to correct inaccurate information concerning you or to complete incomplete information.

Right to withdraw your consent

If you have given your consent to the processing of your personal data, you may withdraw that consent at any time.

Right to object – You have the right to object to the processing of your data for direct marketing purposes at any time and without justification; in other words, you may ask us to stop using your data for marketing purposes (to send you commercial offers) and for drawing up marketing profiles based on your data (to send you commercial offers which we think that will correspond best to your interests, taking into account your marketing profile). You also have the right to object to the transmission of your personal data to third parties for the same direct marketing purposes. You also have the right to object to the processing of your data based on your particular situation, in all cases where we process your personal data in accordance with our legitimate interest.

Right to erasure – You also have the right to request that your data be erased entirely from our database in the cases specified by law.

Right to restriction of processing – If you contest the processing of your data, you may request the restriction of processing of your personal data. In this case, we will cease to use your data until the dispute has been settled.

Right to portability of your data – You may request the portability of the data which you have communicated to us. In this case, we will transmit them to the recipient of your choice.

Exercising your rights

You must send us a request in writing. We reserve the right to ask you to prove your identity (in order to avoid disclosing your data to other persons).

You may write to the following address: [email protected]

If you ask us to supply that information in electronic form, we will reply by electronic means as well, unless you specify otherwise.

In accordance with the privacy legislation, your request will be handled within thirty days from the moment we are in possession of all the information necessary to handle your request.

If your request is complex, this time limit may be extended by up to two months, but we will notify you in advance.

Cookie Policy
What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

• Email: [email protected]
• By visiting this link: